What the licence means and how to check it
The evidence above comes down to two names that must match: the licence number and the company behind it. Annexio (Jersey) Limited is the operator, and the licence is held under the number 051692-R-329113-016. If the register shows a different company, or a status other than active, treat that as a reason to stop before depositing.
To check it yourself, open the Gambling Commission's public register entry for LottoGo. Compare the licence number with the one on this page, look at the licensee's name and read the licence status. Then compare the company name with the one at the foot of the casino's own site. If you want to go to the casino itself, use visit LottoGo and make sure the web address in your browser stays the same through sign-up and payment.
A UK licence puts duties on the operator. Licensed casinos must verify age and identity before a customer deposits or plays, test that games are fair, offer deposit limits, time-outs and self-exclusion through GAMSTOP, and handle complaints through a set procedure that ends with an independent dispute service. These are rules for every UKGC licensee, so the register is where you confirm the licence, not a review.
On LottoGo, identity verification is required, so expect to provide documents. The verification guide explains what is usually asked for.
A licence is not a promise about your experience. It tells you who is accountable and which rules apply. Fair terms are something you check yourself: read the terms and conditions before accepting any offer, and look at the withdrawals page before you deposit.
If you need to contact the casino, live chat is available 24/7 (live chat), and email support is also offered. For a wider look at money and data protection, see is LottoGo safe.
18+ · T&Cs apply
Pros and cons
What counts in its favour
- Licensed by UKGC, licence number 051692-R-329113-016, which you can look up in the public register.
- A named operator, Annexio (Jersey) Limited, registered in Jersey (Channel Islands).
- Operating since 2016.
- Identity verification is required, so accounts are checked rather than opened anonymously.
- Support by live chat (24/7 (live chat)) and by email.
What to weigh against it
- Identity checks mean you must supply documents, and you should expect this before you can play. Plan for it rather than treating it as a surprise.
- The operator is registered in Jersey (Channel Islands), not in Great Britain. The UKGC licence is what ties the casino to UK rules, so that is the document to check.
- Online slots in the UK have a minimum spin time and a maximum stake per spin, which is lower for players under 25. Autoplay, turbo and quick spin are not permitted on UK online slots, so every spin is played manually.
- A licence does not make any game or offer a good fit for you. Offers come with conditions, and T&Cs apply, so read them in full before you accept.
- Games are random, and a licensed casino still costs you money to play. Nothing about the licence changes that.
How to protect yourself
Most of your protection is in settings you control. Set a deposit limit before you make your first payment, and choose an amount that comes from money set aside for entertainment. A time-out gives you a short break from the account, and self-exclusion closes it for a longer period you choose. The safer gambling page explains each tool.
To exclude yourself from every UK-licensed online casino in one step, register with GAMSTOP. If gambling is causing you worry, GamCare runs the National Gambling Helpline and offers confidential support.
A few habits keep the account itself secure:
- Use a password that you do not use anywhere else, and never share it or the verification code sent to you.
- Log in from the casino's own address rather than from a link in a message, and keep your device up to date.
- Give your real details at sign-up. Verification compares them with your documents, and mismatches slow things down.
- Pay with a debit card or another payment method in your own name.
- Keep your own record of deposits and withdrawals so you can see what you are spending.
If something looks wrong, contact support through live chat or email and keep screenshots of the conversation. If the complaint is not resolved, the Gambling Commission explains your options on its website. For how the review team works and who writes these pages, see About us.