LottoGo does not currently offer a cashback bonus, so there is no refund on losses to claim at the moment. The current offers are shown above, and none of them is a cashback offer. A cashback bonus returns part of what you lose over a set period, and that kind of offer is not part of the current range.
The offer that new players are most likely to be looking for instead is the 100% Welcome Bonus up to £200 + 120 Free Spins. It is open to new players, and it gives a 100% match on your deposit up to £200, plus 120 free spins. The key terms are listed above, including the wagering, the minimum deposit of £20 and the time limit of 7 days. Read those before you decide, because this offer is not the same as a refund.
This page explains how the welcome offer works, what can cost you the bonus, and whether it suits you. If you wanted cashback specifically, the sections below show how the welcome offer differs, so you can decide whether to look at other options. T&Cs apply.
How the current offer works

Cashback works differently from a welcome offer. It usually returns part of your losses over a set period, rather than matching a deposit. LottoGo does not offer cashback at the moment, so the choice is between the offers currently available.
The welcome offer gives a 100% match on your deposit, up to £200. Because the match is a percentage of what you deposit, the amount you pay in decides how many bonus funds you receive, up to the maximum shown above. The wagering reads: 10x bonus funds only (7 days); free spins no wagering. Wagering means the bonus funds have to be played through a set number of times before winnings from them can be withdrawn. The free spins are the exception, because they carry no wagering. The offer is valid for 7 days.
The eligible games for this offer are Big Bass Vegas Double Down Deluxe. Before you claim, check that these are games you want to play, because the offer is built around them. For any other game, check the full terms before you play it. The 120 free spins are the simpler part of the offer to understand, since winnings from them do not have to be wagered.
The difference from cashback is basic. A deposit match adds bonus funds on top of the amount you put in, and those funds come with conditions. A cashback refund depends on what you lose over a period, and it does not add funds to your deposit. Read the welcome bonus page for a fuller walk-through of how the offer is set out. T&Cs apply.
If a cashback offer is added in future, its terms will set out the refund rate, the period it covers and any wagering or time limit on the refund. Compare those with the welcome offer's conditions rather than assuming the two work alike. Each offer should be judged on its own terms. T&Cs apply to any offer.
18+ · T&Cs apply
What can cost you the bonus

The conditions that most often cause problems are listed in the key terms above. Check these points before you deposit:
- Depositing less than the minimum of £20. An amount below the minimum does not meet the offer's stated condition, so check it before you pay in.
- Leaving the wagering until late. The offer is valid for 7 days, and the 10x bonus funds only (7 days); free spins no wagering requirement has to be worked through inside that period.
- Playing games other than Big Bass Vegas Double Down Deluxe and expecting them to count. The offer is built around that game, so check the full terms for any other game before you play it.
- Not reading the full terms before you deposit. The short summary above does not replace the terms and conditions page.
One more point is general advice rather than a condition of this offer. Note the date you claim the offer, so you can see how many days of the validity period are left and plan your play around them.
If a cashback offer is added in future, look at how the refund is calculated, the period it covers, the minimum loss it needs, and whether the refund carries wagering or a time limit. A refund paid as bonus funds is not the same as cash you can withdraw straight away. T&Cs apply to any offer.
Is it worth taking?

The welcome offer suits a new player who already plans to play Big Bass Vegas Double Down Deluxe, who is comfortable with a wagering requirement of 10x bonus funds only (7 days); free spins no wagering, and who can work through it within 7 days. For that player, the match and the free spins are worth weighing alongside the deposit they were going to make anyway, and the deposit needs to be at least £20.
It is less suitable if you were looking for cashback, if you prefer other games, or if a time limit of 7 days does not fit how and when you play. The honest downsides are the short window, the wagering on bonus funds and the focus on one game. Conditions like these take more attention than a simple refund would, and they are not a reason to play more than you intended.
Your deposit is your own money. Put in only an amount you can afford to lose, decide that amount before you claim anything, and keep to it. Treat the bonus as part of the entertainment cost, not as income.
If you want a refund on losses, LottoGo does not offer one right now, and the choice is between the current offers shown above. Read the full terms of any offer before you accept it. If you decide to go ahead, you can open an account first. T&Cs apply.
