Play now

LottoGo FAQ

Last updated · Verified

This page answers the questions players most often ask about LottoGo: deposits, withdrawals, identity checks, the licence, the welcome bonus, apps, games and support. Each topic below gives the main answer and links to the page that covers it in full. The pages listed above cover deposits, withdrawals, verification and whether LottoGo is legitimate and safe.

This site is an independent review. It is not LottoGo, and it cannot see or change your account. If your question is about a payment, a withdrawal request or your own details, LottoGo support is the place to ask. The last section of this page explains how to reach it.

In this section

  • Deposits

    LottoGo deposit guide: minimum deposit of £20, accepted payment methods, identity checks, and what to do when a payment fails or is declined.

  • Withdrawals

    How to withdraw from LottoGo: what to prepare, how verification fits in, payout times and limits, and what to do if a withdrawal takes longer than expected.

  • Is LottoGo legit?

    100% Welcome Bonus up to £200 + 120 Free Spins

    Wagering
    10x bonus funds only (7 days); free spins no wagering
    Min deposit
    £20
    Valid for
    7 days

    18+ · T&Cs apply

  • Verification

    How to verify your LottoGo account: which documents to upload, what the checks are for, and what to do if a document is rejected or support is needed.

  • Is LottoGo safe?

    100% Welcome Bonus up to £200 + 120 Free Spins

    Wagering
    10x bonus funds only (7 days); free spins no wagering
    Min deposit
    £20
    Valid for
    7 days

    18+ · T&Cs apply

The questions players ask most

LottoGo casino lobby

Deposits and payment methods

LottoGo accepts Debit Card (Visa/Mastercard), PayPal, Apple Pay and Google Pay. The minimum deposit is £20. Card payments must be made with a debit card, because credit cards are banned for gambling in Great Britain. The deposits page covers the methods and how to add funds, so read it before choosing how to pay.

Withdrawals

Withdrawal timings are: Up to 48 hours approval; PayPal a few hours. Timing depends on the payment method, so check the one you plan to use before you request a payout. The withdrawals page explains how to request a withdrawal and what to expect afterwards.

Identity checks

LottoGo requires identity verification. Every UK-licensed operator must check your age and identity before you can deposit or play. Registering with your real details, exactly as they appear on your ID, keeps the process simple. The verification page walks through it, and the sign-up page covers registration.

Licence and safety

LottoGo is operated by Annexio (Jersey) Limited under licence number 051692-R-329113-016. You can check the entry yourself on the Gambling Commission public register. The is LottoGo legit page explains the licence, and the is LottoGo safe page covers safety in practice. UK-licensed operators must offer deposit limits, time-outs and self-exclusion, and GAMSTOP covers all of them. The safer gambling page has more.

The welcome bonus

The current welcome offer is 100% Welcome Bonus up to £200 + 120 Free Spins. The minimum deposit is £20, wagering is 10x bonus funds only (7 days); free spins no wagering, and the offer is valid for 7 days. The welcome bonus page has the full details, and all bonuses are listed in their own section. T&Cs apply.

Apps and mobile

LottoGo has an iPhone app but no Android app. Android players can use the mobile site in a browser, and it is also available on iPhone. The iPhone app page and the mobile version page cover both options.

Games

LottoGo has a live casino and works with 18 game providers. The games page is the main entry point. From there you can go to slots, jackpots and the live casino. Each game page explains how that game works and pays, with its features and rules.

Contacting LottoGo support

LottoGo casino lobby

LottoGo offers live chat and email support. Support hours are 24/7 (live chat). You can reach LottoGo through this link, and the contact page on this site lists the options.

Before you get in touch, gather what the agent will need:

  • the username or email address on your account;
  • a short description of the problem and when it started;
  • the date, amount and payment method of any transaction involved;
  • a screenshot of any error message.

Writing everything in your first message saves repeated questions, and keeping the chat transcript or email thread gives you a record if you need to follow up. For questions about this site rather than your account, see about us.

FAQ

Is LottoGo legit?

LottoGo is run by Annexio (Jersey) Limited and holds licence number 051692-R-329113-016, which you can look up on the Gambling Commission public register. The is LottoGo legit page goes through the licence details and what to check yourself before you deposit.

Is LottoGo safe to play at?

LottoGo operates under the licence number 051692-R-329113-016 and accepts Debit Card (Visa/Mastercard), PayPal, Apple Pay and Google Pay for payments. The is LottoGo safe page explains what the licence and the payment options mean for you, and what to look at before you create an account or add funds.

What is the minimum deposit at LottoGo?

The minimum deposit is £20. LottoGo accepts Debit Card (Visa/Mastercard), PayPal, Apple Pay and Google Pay. The deposits page covers the payment methods and how to add funds to your account, so read it before you choose how to pay.

Can I deposit with a credit card at LottoGo?

No. Credit cards are banned for gambling in Great Britain, so card payments must be made with a debit card. LottoGo accepts Debit Card (Visa/Mastercard), PayPal, Apple Pay and Google Pay. The deposits page lists the methods and the minimum amount of £20.

How long do LottoGo withdrawals take?

Withdrawal timings are: Up to 48 hours approval; PayPal a few hours. Timing can differ by payment method, so check the method you plan to use before you request a payout. The withdrawals page explains how to request a withdrawal and what to expect afterwards.

Do I have to verify my identity at LottoGo?

Yes, LottoGo requires identity verification. The verification page explains the process. Registering with your real details, exactly as they appear on your ID, keeps it simple. For questions about your own account, ask LottoGo support.

What is the LottoGo welcome bonus?

Currently LottoGo offers 100% Welcome Bonus up to £200 + 120 Free Spins. The minimum deposit is £20, wagering is 10x bonus funds only (7 days); free spins no wagering, and the offer is valid for 7 days. The welcome bonus page has the details. T&Cs apply.

Does LottoGo have an app?

LottoGo has an iPhone app, covered on the iPhone app page. There is no Android app, so Android players use the mobile site in their browser. The mobile site is also available on iPhone. The mobile version page explains how it works.

Does LottoGo have live casino games?

Yes, LottoGo has a live casino. The live casino page covers the live tables, and two live roulette games have their own pages: Lightning Roulette and Immersive Roulette. Check the table limits before you join any live game.

Which game providers does LottoGo use?

LottoGo works with 18 game providers: NetEnt, Nolimit City, Playtech, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Playson, BGaming, Wazdan, Booming Games, Relax Gaming, 3 Oaks Gaming, Games Global, Crazy Billions, Reel Kingdom and Hacksaw Gaming. The games page is the starting point for slots, live games and other game types, and links on to the individual game pages.

How do I contact LottoGo support?

LottoGo support is reached by live chat and email, and support hours are 24/7 (live chat). Have your username, a short description of the problem and any transaction details ready. The contact page lists what to prepare before you get in touch.

See offer